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Technical Support for ASEBA<sup>®</sup> Software Products

Technical Support for ASEBA® Software Products

How to Renew Your Aseba-Web Account

9. June 2020 Administrator ASEBA–Web (0)
Please see our YouTube video on how to renew your Aseba-Web account: https://www.youtube.com/wa [More]

How to Create a Chi-Square Report in Progress & Outcomes (P&O) App

28. May 2020 Administrator Progress & Outcomes App (P&O) (0)
Please click on the YouTube link to view how to create a Chi-Square Report in P&O app: http [More]

How to Create an ANOVA Report in Progress & Outcomes (P&O) App

28. May 2020 Administrator (0)
Please click on the YouTube link to view how to create an ANOVA Report in P&O app:  ht [More]

How to Create an Individual Scale Score (ISS) Report in P&O App

28. May 2020 Administrator Progress & Outcomes App (P&O) (0)
Please click on the YouTube link to view how to create an ISS Report in P&O app:  http [More]

How to Set and Reset Passwords in Progress & Outcomes (P&O) App

28. May 2020 Administrator Progress & Outcomes App (P&O) (0)
Please click on the YouTube link to view how to set and reset passwords in P&O app:  h [More]

How to Create, Edit and Disable Users in Progress & Outcomes (P&O) App

28. May 2020 Administrator Progress & Outcomes App (P&O) (0)
Please click on the YouTube link to view how to create, edit, and disable users in P&O app:  [More]

How to Create a New Progress & Outcomes (P&O) Account?

28. May 2020 Administrator Progress & Outcomes App (P&O) (0)
Please click on this YouTube video to create your New P&O account: https://youtu.be/4K6z56Q [More]

Do you offer a discount on products to be used in training programs? How about for student research?

22. October 2019 Administrator General (0)
Please find student and training discount information here: https://aseba.org/for-students-academic- [More]

I don’t want to verify my data; how do I get around verification? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
Data verification ensures that all information entered is accurate. We never suggest skipping the ve [More]

I am hand-scoring the forms. What is the difference between a profile and a template?

22. October 2019 Administrator General (0)
One hand-scoring profile is needed for each hand-scored form. The profile is where the scores from a [More]

When were the scales normed? Are there plans to re-norm any time soon?

22. October 2019 Administrator General (0)
ASEBA scores have shown little change for population samples obtained in different decades in the U. [More]

Does ASEBA software have DSM-5 oriented scales?

22. October 2019 Administrator General (0)
All of our software can be scored with DSM-5 oriented scales. To learn more, please visit the follow [More]

How to Export data from ASEBA-Web to score in ASEBA-PC

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
1. Create the form online making sure you uncheck the “Score this form online” [More]

How do I estimate storage space requirements for ASEBA-Network?

22. October 2019 Administrator ASEBA–Network (0)
ASEBA-Network databases do not take up much space.
A completed form will typically use less than hal [More]

After changing the password on ASEBA-Network, the page refreshes

22. October 2019 Administrator ASEBA–Network (0)
If you have installed ASEBA-Network and are changing the password on the first log in, and the page [More]

I'm getting a message on ASEBA-Network stating "must have at least one module enabled, please use the License Manager to add the license keys"

22. October 2019 Administrator ASEBA–Network (0)
This error message means that you have not added your age modules to ASEBA-Network. Please open the [More]

What are the installation requirements for ASEBA-Network?

22. October 2019 Administrator ASEBA–Network (0)
To install and run ASEBA-Network 2015, you should have:- Windows Server 2012 R2 or later- IIS 7.5 or [More]

What does the “status” section mean?

22. October 2019 Administrator ASEBA–Web (0)
The status section on ASEBA-Web tells you what the status of your form is. If the status is "new" th [More]

How do I view assessment comments or open-ended responses? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To view the open-ended responses to [More]

How do I add an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To add an informant, click on the " [More]

How do I edit or rename an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To edit the informant, click on the [More]

How do I delete an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To delete an informant, click on th [More]

How do I add a clinician on a form? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When you are adding a form, you can [More]

How do I use the auditing tools? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
The auditing tools can be used to s [More]

How do I customize informant letters?

22. October 2019 Administrator ASEBA–Web (0)
You can change the look of your form request letters by clicking on My Account and choosing "Configu [More]

How do I print a paper behavioral form in Aseba-Web?

22. October 2019 Administrator ASEBA–Web (0)
Please click on the "Print Paper Form" tab at the top of the page, and then select "Print Paper Form [More]

Where can I find a user guide or procedures manual for ASEBA-PC and ASEBA-Web?

22. October 2019 Administrator ASEBA–Web (0)
The procedures manual for ASEBA-Web can be found when you log into ASEBA-Web. There will be a link o [More]

I'm getting a Server Error message on ASEBA-Web; what do I do?

22. October 2019 Administrator ASEBA–Web (0)
If you get a server error message in ASEBA-Web, please refresh your page first. If the problem persi [More]

I'm getting an error stating that "scores cannot be computed due to missing or invalid data" (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When scoring a report, if you get t [More]

Will I get timed out of ASEBA-Web?

22. October 2019 Administrator ASEBA–Web (0)
ASEBA-Web does have a built-in security feature to time users out of ASEBA-Web after 20 minutes of i [More]
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Categories

  • ADM (2)
  • Adult Manual Frequently Asked Questions (38)
  •    Adult Profile Questions (10)
  •    Coordinating Data from Different informants (7)
  •    Relations of the ADULT forms to ASEBA forms for other ages (3)
  •    Scoring Adult Forms Questions (5)
  • Adult Multicultural Supplement Manual Questions (22)
  •    Conclusions to be Drawn from Scale Scores for Individuals (1)
  •       Cross-Informant Data (7)
  •       Societies Not Listed in Table 2-1, Adult Multicultural Supplement Manual (4)
  •    Translations of Aseba Forms (6)
  •    User Choices of Norms (2)
  • ASEBA–Network (31)
  • ASEBA–PC (61)
  • ASEBA–Web (72)
  • Forms (8)
  • General (28)
  • Older Adult Manual Frequently Asked Questions (33)
  •    Older Adult Profile Questions (4)
  •    Relations of the Older Adult Forms to ASEBA Forms for Other Ages (4)
  •    Scoring Older Adult Form Questions (10)
  • Older Adult Multicultural Supplement Manual Questions (17)
  •    Conclusions to be Drawn from Scale Scores for Individuals, Older Adult Multicultural Supplement Manual (2)
  •          Cross-Informant Data - Older Adult Multicultural Supplement (3)
  •    Multicultural Norms (4)
  •       Societies Not Listed in Table 2-1, Older Adult Multicultural Supplement Manual (3)
  •    User Choices of Norms, Older Adult Multicultural Supplement Manual (2)
  • Preschool Manual Frequently Asked Questions (44)
  •    Interpreting LDS Questions (3)
  •    Preschool Profile Questions (13)
  •    Questions about LDS (5)
  •             Relations of the CBCL/1.5-5 and C-TRF Preschool Forms to the School-Age CBCL and TRF (1)
  •    Scoring LDS Questions (3)
  •          Scoring Questions about CBCL/ 1.5-5 and C-TRF (5)
  • Preschool Multicultural Supplement Manual Questions (14)
  •       Societies Not Listed in Table 2-1, Preschool Multicultural Supplement Manual (4)
  •       Translations of ASEBA Forms - Preschool Multicultural Supplement Manual (4)
  •    User Choices of Norms, Preschool Multicultural Supplement Manual (4)
  • Profiles (4)
  • Progress & Outcomes App (P&O) (5)
  • School Age Manual Frequently Asked Questions (36)
  •       Relations of the School-Age Forms to ASEBA Forms for Other Ages (2)
  •    School Age Profile Questions (13)
  •       Scoring School-Age Forms Questions (5)
  • School Age Multicultural Supplement Manual Questions (9)
  •       Availability of Translations - School Age Multicultural Supplement Manual (3)
  •       Conclustions to be Drawn from Scale Scores for Individual Children - School Age Multicultural Manual (2)
  •    User Choices of Norms, School Age Multicultural Supplement Manual (2)

Vital Information

  • Which version of the software should I get?

Useful Links

  • ASEBA Store
  • ASEBA YouTube Channel
  • ASEBA-PC Procedures
  • ASEBA-Web Procedures
  • ASEBA Catalog

AuthorList

  • author avatarAdmin (371)

Recent Posts

  • How to Customize the Send Message to Informant Template
  • How to Change User Roles
  • Where to Find Your Informant's Username in ASEBA
  • How ASEBA scoring software handles scoring of forms with incomplete or missing data
  • How to fix 'Server Error in "/" Application: Could not load file or assembly "ASEBA.PIe.Customer.ApplicationServices" or one of its dependencies...' Error

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