• Home
  • Archive
  • Contact
  • ASEBA-Network Troubleshooting Guide
  • ASEBA-Web Troubleshooting Guide
  • Which version of the software should I get?
  • Log in
ASEBA Frequently Asked Questions

ASEBA Frequently Asked Questions

How to Fix Missing Data Error in Any Form

9. December 2020 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
To fix any missing data error in ASEBA-PC, ASEBA-Network and ASEBA-Web, please click on the assessed [More]

How do I estimate storage space requirements for ASEBA-Network?

22. October 2019 Administrator ASEBA–Network (0)
ASEBA-Network databases do not take up much space.
A completed form will typically use less than hal [More]

After changing the password on ASEBA-Network, the page refreshes

22. October 2019 Administrator ASEBA–Network (0)
If you have installed ASEBA-Network and are changing the password on the first log in, and the page [More]

I'm getting a message on ASEBA-Network stating "must have at least one module enabled, please use the License Manager to add the license keys"

22. October 2019 Administrator ASEBA–Network (0)
This error message means that you have not added your age modules to ASEBA-Network. Please open the [More]

What are the installation requirements for ASEBA-Network?

22. October 2019 Administrator ASEBA–Network (0)
To install and run ASEBA-Network 2015, you should have:- Windows Server 2012 R2 or later- IIS 7.5 or [More]

How do I search for an assessed person? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network.Under the Directorie [More]

How do I back up my ASEBA database? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network. (For ASEBA-Net [More]

How do I reset a forgotten administrator password on ASEBA-Network?

22. October 2019 Administrator ASEBA–Network (0)
If you have lost all of your administrator passwords, please contact ASEBA Tech Support. With your p [More]

How can I use Windows Authentication (Integrated Security) for ASEBA-Network?

22. October 2019 Administrator ASEBA–Network (0)
Your organization may prefer to use Active Directory logins to access SQL Server rather than SQL log [More]

How can I get a more detailed error using Developer Tools?

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
Using Developer Tools will help get detailed information about an error received in ASEBA-PC, ASEBA- [More]

Clicking Key-Entry in ASEBA-Network produces an error or hangs

22. October 2019 Administrator ASEBA–Network (0)
Upon clicking key entry, the server sends HTTP traffic to itself. Please check your server's securit [More]

Cannot attach databases due to "access denied" errors

22. October 2019 Administrator ASEBA–Network (0)
Make sure you are running SQL Management Studio as an administrator. You can do this by right-clicki [More]

How do I move an assessed person to a different directory?

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network.
Simply right-click [More]

I get "HTTP Error 500.19 - Internal Server Error" on ASEBA-Network

22. October 2019 Administrator ASEBA–Network (0)
You may receive an error saying

This configuration section cannot be used at this path. This happen [More]

I get a "404 File not Found" error when trying to view videos on ASEBA-Network

22. October 2019 Administrator ASEBA–Network (0)
This issue is most likely due to the MIME type not being added in your IIS on the server.Please note [More]

ASEBA-Network installation troubleshooting guide

22. October 2019 Administrator ASEBA–Network (0)
1. Ensure that your machine meets the installation requirements.
2. Open SQL Server Management Studi [More]

Win32Exception: The network path was not found while establishing a connection to SQL Server

22. October 2019 Administrator ASEBA–Network (0)
If you receive the errors "The network path was not found" and "A network-related or instance-specif [More]

Error when attaching databases

22. October 2019 Administrator ASEBA–Network (0)
If you see an error while attaching a database, please close out of SQL Management Studio.
In your p [More]

What do I enter for Evaluation ID? (PC, Web, and Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network.
The "Evaluation ID" [More]

I get an Internal Server Error when logging into ASEBA-Network

22. October 2019 Administrator ASEBA–Network (0)
We typically use the default application pool (DefaultAppPool); however, click "advanced settings" f [More]
Newer posts >>

Categories

  • ADM (2)
  • ASEBA–Network (20)
  • ASEBA–PC (51)
  • ASEBA–Web (61)
  • Forms (8)
  • General (28)
  • Profiles (4)
  • Progress & Outcomes App (P&O) (5)

Vital Information

  • ASEBA-Network Troubleshooting Guide
  • ASEBA-Web Troubleshooting Guide
  • Which version of the software should I get?

Useful Links

  • ASEBA-Web & ASEBA-PC Quick Start Guide
  • ASEBA Store
  • ASEBA YouTube Channel
  • ASEBA-PC Procedures
  • ASEBA-Web Procedures
  • ASEBA Catalog

Recent Posts

  • How to Fix Missing Data Error in Any Form
  • Is my username and password for the Aseba Store website the same as for Aseba-Web username and password?
  • Youth Self Report, Adult Self Report Not in Drop-Down List to Add to Assessed Person
  • How to Create a Chi-Square Report in Progress & Outcomes (P&O) App
  • How to Create an ANOVA Report in Progress & Outcomes (P&O) App

Copyright © 2021 ASEBA Frequently Asked Questions - Powered by BlogEngine.NET 3.2.0.3 - Design by FS