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ASEBA Frequently Asked Questions

ASEBA Frequently Asked Questions

How to Fix Missing Data Error in Any Form

9. December 2020 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
To fix any missing data error in ASEBA-PC, ASEBA-Network and ASEBA-Web, please click on the assessed [More]

I don’t want to verify my data; how do I get around verification? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
Data verification ensures that all information entered is accurate. We never suggest skipping the ve [More]

How can I use ASEBA-PC to score forms filled out in ASEBA-Web?

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
1. Create the form online making sure you uncheck the “Score this form online” [More]

How do I view assessment comments or open-ended responses? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To view the open-ended responses to [More]

How do I add an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To add an informant, click on the " [More]

How do I edit or rename an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To edit the informant, click on the [More]

How do I delete an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To delete an informant, click on th [More]

How do I add a clinician on a form? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When you are adding a form, you can [More]

How do I use the auditing tools? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
The auditing tools can be used to s [More]

How do I export data from ASEBA-Web into ASEBA-PC?

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
If you have both ASEBA-Web and ASEBA-PC, you can easily download your data to ASEBA-PC.
If you wish [More]

I'm getting an error stating that "scores cannot be computed due to missing or invalid data" (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When scoring a report, if you get t [More]

How do I change or reset a user's password? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To change a user's password (only a [More]

How do I search for an assessed person? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network.Under the Directorie [More]

How do I import data from ADM into ASEBA-PC and Aseba-Web?

22. October 2019 Administrator ADM, ASEBA–PC, ASEBA–Web (0)
Data can be imported into ASEBA-Web. Data can be downloaded and imported into ASEBA-Web from ADM (As [More]

How do I download the profile and narrative report? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To download your profile and narrat [More]

How do I add, edit, delete or move a directory or subdirectory? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To add a new directory, click on th [More]

How do I back up my ASEBA database? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network. (For ASEBA-Net [More]

How do I change the look of ASEBA-PC or ASEBA-Web? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
If you wish to change the look of y [More]

How do I key-enter a form? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To key-enter a form you will first [More]

Where can I find the license agreements? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
You can view the License Agreements if you are an administrator, my clicking on My Account tab, and [More]

I'm getting a "server error" message on ASEBA-PC; what do I do?

22. October 2019 Administrator ASEBA–PC (0)
If you see a server error message in your ASEBA-PC program, please close out of the program and chec [More]

I get an “invalid credentials” error message when signing into ASEBA-PC

22. October 2019 Administrator ASEBA–PC (0)
If you are getting an invalid credentials error message when signing into ASEBA-PC, you will need to [More]

Can I move ASEBA-PC to a new computer?

22. October 2019 Administrator ASEBA–PC (0)
Yes, you can always uninstall your software and reinstall it on a new computer. To ensure that your [More]

I just bought ASEBA-PC; how do I log in?

22. October 2019 Administrator ASEBA–PC (0)
Your software comes with an explanation page containing your login information. The initial login cr [More]

How do I export my database from ASEBA-PC to ASEBA-Web?

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
Once logged into the ASEBA program (PC or Web), please RIGHT-click on the Root folder in the upper l [More]

I forgot my ASEBA-PC password; how do I reset it?

22. October 2019 Administrator ASEBA–PC (0)
To reset your ASEBA-PC password, please click the “I forgot my password” link on the log [More]

How do I add age modules to ASEBA-PC?

22. October 2019 Administrator ASEBA–PC (0)
To add modules to ASEBA-PC, click on the "Add ASEBA-PC Modules" icon on your desktop.
You can also f [More]

What version of ASEBA-PC do I have?

22. October 2019 Administrator ASEBA–PC (0)
Open your ASEBA-PC program; the version is listed at the bottom of the page. You should see the foll [More]

On ASEBA-PC, I have multiple layered windows and the program windows jump around

22. October 2019 Administrator ASEBA–PC (0)
ASEBA-PC needs to have the display properties at 100%. If it is higher, windows will layer upon them [More]

How do I create administrators and regular users? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
1. Once logged into ASEBA-PC o [More]
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Categories

  • ADM (2)
  • ASEBA–Network (20)
  • ASEBA–PC (51)
  • ASEBA–Web (61)
  • Forms (8)
  • General (28)
  • Profiles (4)
  • Progress & Outcomes App (P&O) (5)

Vital Information

  • ASEBA-Network Troubleshooting Guide
  • ASEBA-Web Troubleshooting Guide
  • Which version of the software should I get?

Useful Links

  • ASEBA-Web & ASEBA-PC Quick Start Guide
  • ASEBA Store
  • ASEBA YouTube Channel
  • ASEBA-PC Procedures
  • ASEBA-Web Procedures
  • ASEBA Catalog

Recent Posts

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  • Is my username and password for the Aseba Store website the same as for Aseba-Web username and password?
  • Youth Self Report, Adult Self Report Not in Drop-Down List to Add to Assessed Person
  • How to Create a Chi-Square Report in Progress & Outcomes (P&O) App
  • How to Create an ANOVA Report in Progress & Outcomes (P&O) App

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