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Technical Support for ASEBA<sup>®</sup> Software Products

Technical Support for ASEBA® Software Products

How to Change User Roles

11. October 2022 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
Once signed into ASEBA-Web, ASEBA-PC, or ASEBA-Network, in ASEBA-Web, select Administration, Manage [More]

Where to Find Your Informant's Username in ASEBA

4. August 2022 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
Where to Find Your Informant’s Username in ASEBA
Please click on the Assessed Person, then the [More]

How ASEBA scoring software handles scoring of forms with incomplete or missing data

28. July 2022 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
The current rules for ASEBA scoring software if a form is scored that has incomplete or missing data [More]

Using the ASEBA with People Who May Identify as Nonbinary

23. March 2022 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
https://aseba.org/guidelines-for-using-the-aseba-with-people-who-may-identify-as-nonbinary/
Concepts [More]

Internal Server Error - Regional Fix

7. March 2022 Administrator ASEBA–PC (0)
We found that Windows Updates changes some settings on ASEBA-PC out of the USA.  So, if you cho [More]

How to Export ASEBA Database to Zip file or SPSS or Excel

21. December 2021 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
HOW TO EXPORT DATA TO ZIP FILE, EXCEL OR SPSS
 
Please RIGHT-click on the Root folder under the [More]

I can't find my CD, where can I find my ASEBA-PC serial number?

8. December 2021 Administrator ASEBA–PC (0)

How to Install ASEBA-PC, Add ASEBA age modules and How to Reset your ASEBA-PC password

8. December 2021 Administrator ASEBA–Network, ASEBA–PC (0)
How to Install Aseba-PC, Add ASEBA Age Modules, and How to Reset your ASEBA-PC password
There are tw [More]

How to disable a user in ASEBA-PC, ASEBA-Web and ASEBA-Network.

8. December 2021 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
HOW TO DISABLE A USER IN ASEBA-PC, ASEBA-WEB, AND ASEBA-NETWORK Administrators only
 
Please lo [More]

How to Add Serial numbers (age modules) to ASEBA-PC Program

8. December 2021 Administrator ASEBA–PC (0)
How to Add Serial Numbers to the ADD ASEBA Modules Window:
Please type in your 4 sets of 5 letters i [More]

My ASEBA-Web account is expiring. How do I download my data?

24. November 2021 Administrator ASEBA–PC, ASEBA–Web, General (0)
If your ASEBA-Web account is expiring and you wish to save your ASEBA data, you may do so by followi [More]

How do we use ASEBA scoring products for people who identify as nonbinary?

7. June 2021 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
Please see these guidelines: https://aseba.org/guidelines-for-using-the-aseba-with-people-who-may-id [More]

How to Fix Missing Data Error in Any Form

9. December 2020 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
To fix any missing data error in ASEBA-PC, ASEBA-Network and ASEBA-Web, please click on the assessed [More]

Check to see if Your Data is Valid Error

9. June 2020 Administrator ASEBA–PC (0)
If you receive an error in Aseba-PC that states that you need to check your data to make sure it's v [More]

I don’t want to verify my data; how do I get around verification? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
Data verification ensures that all information entered is accurate. We never suggest skipping the ve [More]

How to Export data from ASEBA-Web to score in ASEBA-PC

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
1. Create the form online making sure you uncheck the “Score this form online” [More]

How do I view assessment comments or open-ended responses? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To view the open-ended responses to [More]

How do I add an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To add an informant, click on the " [More]

How do I edit or rename an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To edit the informant, click on the [More]

How do I delete an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To delete an informant, click on th [More]

How do I add a clinician on a form? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When you are adding a form, you can [More]

How do I use the auditing tools? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
The auditing tools can be used to s [More]

I'm getting an error stating that "scores cannot be computed due to missing or invalid data" (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When scoring a report, if you get t [More]

How do I change or reset a user's password? (PC and Web)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To change a user's password (only a [More]

How do I search for an assessed person? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network.Under the Directorie [More]

How do I import data from ADM into ASEBA-PC and Aseba-Web?

22. October 2019 Administrator ADM, ASEBA–PC, ASEBA–Web (0)
Data can be imported into ASEBA-Web. Data can be downloaded and imported into ASEBA-Web from ADM (As [More]

How do I download the profile and narrative report? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To download your profile and narrat [More]

How do I add, edit, delete or move a directory or subdirectory? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To add a new directory, click on th [More]

How do I back up my ASEBA database? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network. (For ASEBA-Net [More]

How do I change the look of ASEBA-PC or ASEBA-Web? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
If you wish to change the look of y [More]
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Categories

  • ADM (2)
  • Adult Manual Frequently Asked Questions (38)
  •    Adult Profile Questions (10)
  •    Coordinating Data from Different informants (7)
  •    Relations of the ADULT forms to ASEBA forms for other ages (3)
  •    Scoring Adult Forms Questions (5)
  • Adult Multicultural Supplement Manual Questions (22)
  •    Conclusions to be Drawn from Scale Scores for Individuals (1)
  •       Cross-Informant Data (7)
  •       Societies Not Listed in Table 2-1, Adult Multicultural Supplement Manual (4)
  •    Translations of Aseba Forms (6)
  •    User Choices of Norms (2)
  • ASEBA–Network (31)
  • ASEBA–PC (61)
  • ASEBA–Web (72)
  • Forms (8)
  • General (28)
  • Older Adult Manual Frequently Asked Questions (33)
  •    Older Adult Profile Questions (4)
  •    Relations of the Older Adult Forms to ASEBA Forms for Other Ages (4)
  •    Scoring Older Adult Form Questions (10)
  • Older Adult Multicultural Supplement Manual Questions (17)
  •    Conclusions to be Drawn from Scale Scores for Individuals, Older Adult Multicultural Supplement Manual (2)
  •          Cross-Informant Data - Older Adult Multicultural Supplement (3)
  •    Multicultural Norms (4)
  •       Societies Not Listed in Table 2-1, Older Adult Multicultural Supplement Manual (3)
  •    User Choices of Norms, Older Adult Multicultural Supplement Manual (2)
  • Preschool Manual Frequently Asked Questions (44)
  •    Interpreting LDS Questions (3)
  •    Preschool Profile Questions (13)
  •    Questions about LDS (5)
  •             Relations of the CBCL/1.5-5 and C-TRF Preschool Forms to the School-Age CBCL and TRF (1)
  •    Scoring LDS Questions (3)
  •          Scoring Questions about CBCL/ 1.5-5 and C-TRF (5)
  • Preschool Multicultural Supplement Manual Questions (14)
  •       Societies Not Listed in Table 2-1, Preschool Multicultural Supplement Manual (4)
  •       Translations of ASEBA Forms - Preschool Multicultural Supplement Manual (4)
  •    User Choices of Norms, Preschool Multicultural Supplement Manual (4)
  • Profiles (4)
  • Progress & Outcomes App (P&O) (5)
  • School Age Manual Frequently Asked Questions (36)
  •       Relations of the School-Age Forms to ASEBA Forms for Other Ages (2)
  •    School Age Profile Questions (13)
  •       Scoring School-Age Forms Questions (5)
  • School Age Multicultural Supplement Manual Questions (9)
  •       Availability of Translations - School Age Multicultural Supplement Manual (3)
  •       Conclustions to be Drawn from Scale Scores for Individual Children - School Age Multicultural Manual (2)
  •    User Choices of Norms, School Age Multicultural Supplement Manual (2)

Vital Information

  • Which version of the software should I get?

Useful Links

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  • ASEBA-PC Procedures
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AuthorList

  • author avatarAdmin (371)

Recent Posts

  • How to Customize the Send Message to Informant Template
  • How to Change User Roles
  • Where to Find Your Informant's Username in ASEBA
  • How ASEBA scoring software handles scoring of forms with incomplete or missing data
  • How to fix 'Server Error in "/" Application: Could not load file or assembly "ASEBA.PIe.Customer.ApplicationServices" or one of its dependencies...' Error

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