How do I reset an informant’s password?

If one of your informants has forgotten their password, you can reset it by clicking on the Informants Tab, click on the Informant's name and click on Informant Details Tab and then click on  "reset password". The password will be changed, and the informant will be required to change their password again the next time they log in.

Please also see our YouTube video on how to reset an Informant's password: https://youtu.be/13qSxYb4mtQ

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