---
title: "How to Set Up Your New ASEBA-Web Account"
description: " \nASEBA-Web Procedures\n \nPLEASE NOTE THAT ALL WORK NEEDS TO BE SAVED BEFORE CLOSING FORMS"
url: "https://answers.aseba.org/post/how-to-set-up-your-new-aseba-web-account/"
updated: "2026-04-08"
category: ASEBA Software
tags:
  - "ASEBA-Web™"
---

# How to Set Up Your New ASEBA-Web Account

ASEBA Customer Service will send an email with a link containing the new account token and directions to set up the account.

1. **click on the link in your email**(for example, [https://www.aseba-web.org/createaccount/?token](http://www.aseba-web.org/createaccount/?token=JGNTV-TJXVG-EWVCI-)=XXXXX-XXXXX-XXXXX-XXXXX) to create your account. **The link above is an example, please do not click on it, as it is an invalid.**

1. The **ASEBA-Web**screen below will open to the **Help **tab. ** **Click**Next.**

![](https://answers.aseba.org/wp-content/uploads/2023/11/image-163-1024x434.png)

 **Please take note that if user is in the EU, the login site will be aseba-web.eu (not.org)           ** 

1. Clicking the **Validate**button to the right of the token field will produce the following message: License key is valid.                                     
2. In the **Account**box please **create an account name or number t**hat will be meaningful and easy to remember. This will be the account that all your users will use. **No Spaces**. For example: RCCYF or RCCYF-Testing. Click **Next**.

![](https://answers.aseba.org/wp-content/uploads/2023/11/image-165-1024x400.png)

1. **ACCOUNT INFORMATION**tab: Fill out all the blanks for Organization Name, Contact Full Name, Contact Email, Contact Mobile home, Contact Work Phone, Street address, City, State or Province, Postal code and Country.  Click **Next**.

![](https://answers.aseba.org/wp-content/uploads/2023/11/image-167-1024x379.png)

6. Fill in the **ADMINISTRATOR INFORMATION:** Name, Email, Username and Password.

Passwords need to be 10 characters long with a capital and lower letter.  Click **Next**.

![](https://answers.aseba.org/wp-content/uploads/2023/11/image-169-1024x578.png)

  7.  Make sure all the agreements are checked (they are by default) on the **Agree and Create **tab.

8. Click **Create Account**.

![](https://answers.aseba.org/wp-content/uploads/2023/11/image-170-1024x466.png)

    9. The ASEBA-Web account will be created. Click **Sign in**.

![](https://answers.aseba.org/wp-content/uploads/2023/11/image-171-1024x426.png)

  9. Sign in with the credentials created.  Global login is aseba-web.org, EU login is aseba-web.eu

![](https://answers.aseba.org/wp-content/uploads/2023/11/image-172.png)