There are 2 ways to reset your ASEBA-Web password:
1) To reset your ASEBA-WEB password, click the "I forgot my password" link on the sign-in screen. You should receive an email within 10 minutes with a link you can click to set a new temporary password. You will then be prompted to select a new password that you will enter twice.
Please see the following video that steps through the process: https://www.youtube.com/watch?v=C-7Mmn7gYn0
2) Please contact the administrator for your account and they can reset your password through My Account, Users Management, clicking on the client's account, unchecking "Require Password Reset", and clicking on Set Password
It is HIGHLY recommended that if you are the only user of this program and are the administrator, that you create one or more administrator accounts, so you have another way to log into the program without having to call ASEBA to reset your password. To do this, please log into the program, go to My Account, Users Management, Click New and fill in the information on the right column. Please choose Administrator from the drop-down menu under Role.
For this second account - you will need a different email address.
To reset your original account password, please log in with the new account credentials you just created, go to My Account, Users Management, and click on your original account and make sure you uncheck the "Requires Password Reset" and click on Set Password.