First, please see what browser you have and what version it is. If you don't know, please go here: https://www.whatismybrowser.com/
If your browser is not the most current version, you will want to install the latest version, and that should solve any issues you are experiencing. If you get any error messages, you can take a screenshot of them and email them to firstname.lastname@example.org or email@example.com
If you are having trouble using the application, please watch our youtube videos here: https://www.youtube.com/channel/UCIzvez_ZzkpM83-kInJX1HQ and read our quick start guide found here: http://aseba.org/asebaquickstartguide.pdf
We highly suggest reading our full procedures manual, which can be found here: http://aseba.org/ASEBA-WebProcedures.pdf
If you are seeing "Internal Server Error", that usually means that the website may be down (happens rarely) or that you have lost connectivity to the internet - please restart your computer.