Make sure that age, gender, and birthday are filled out in the "pupil information" section. If any of these are left blank, the program will not be able to calculate the score because that information is needed to determine which norms to use.
If the informant left 8 or more problem items blank, scores will not be able to be calculated.
To verify that all information is entered, please click on the assessed person, then click on the form in question in the middle of the page and choose "key entry". Verify that AGE and GENDER are entered on the child information page, and verify that ALL ITEMS are answered on the problem items page. Please fill in any missing data.