Anti-virus could cause problems with your ASEBA-PC program. Please be sure to add the following files as "exceptions" within your anti-virus program:
In the App folder, add ASEBA,PIe.Customer.PC.App.exe as an exception.
In the HostServer folder, add ASEBA.PIe.Customer.PC.HostServer.exe as an exception.
In the Browser folder, add cefsimple as an exception.
Once you have done this, please run a repair of your program for the changes to take effect.
NORTON ANTI-VIRUS: https://support.norton.com/sp/en/us/home/current/solutions/v6958602_ns_retail_en_us