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ASEBA Frequently Asked Questions

ASEBA Frequently Asked Questions

How to Fix Missing Data Error in Any Form

9. December 2020 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
To fix any missing data error in ASEBA-PC, ASEBA-Network and ASEBA-Web, please click on the assessed [More]

Is my username and password for the Aseba Store website the same as for Aseba-Web username and password?

21. August 2020 Administrator ASEBA–Web, General (0)
No.  Your username and password for the Aseba store is not the same as your username and passwo [More]

I don’t want to verify my data; how do I get around verification? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
Data verification ensures that all information entered is accurate. We never suggest skipping the ve [More]

How can I use ASEBA-PC to score forms filled out in ASEBA-Web?

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
1. Create the form online making sure you uncheck the “Score this form online” [More]

What does the “status” section mean?

22. October 2019 Administrator ASEBA–Web (0)
The status section on ASEBA-Web tells you what the status of your form is. If the status is "new" th [More]

How do I view assessment comments or open-ended responses? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To view the open-ended responses to [More]

How do I add an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To add an informant, click on the " [More]

How do I edit or rename an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To edit the informant, click on the [More]

How do I delete an informant? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To delete an informant, click on th [More]

How do I add a clinician on a form? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When you are adding a form, you can [More]

How do I use the auditing tools? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
The auditing tools can be used to s [More]

How do I customize informant letters?

22. October 2019 Administrator ASEBA–Web (0)
You can change the look of your form request letters by clicking on My Account and choosing "Configu [More]

How do I print a paper behavioral form in Aseba-Web?

22. October 2019 Administrator ASEBA–Web (0)
Please click on the "Print Paper Form" tab at the top of the page, and then select "Print Paper Form [More]

Where can I find a user guide or procedures manual for ASEBA-PC and ASEBA-Web?

22. October 2019 Administrator ASEBA–Web (0)
The procedures manual for ASEBA-Web can be found when you log into ASEBA-Web. There will be a link o [More]

How do I export data from ASEBA-Web into ASEBA-PC?

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
If you have both ASEBA-Web and ASEBA-PC, you can easily download your data to ASEBA-PC.
If you wish [More]

I'm getting a Server Error message on ASEBA-Web; what do I do?

22. October 2019 Administrator ASEBA–Web (0)
If you get a server error message in ASEBA-Web, please refresh your page first. If the problem persi [More]

Will I get timed out of ASEBA-Web?

22. October 2019 Administrator ASEBA–Web (0)
ASEBA-Web does have a built-in security feature to time users out of ASEBA-Web after 20 minutes of i [More]

I'm getting an error stating that "scores cannot be computed due to missing or invalid data" (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
When scoring a report, if you get t [More]

How do I reset an informant’s password?

22. October 2019 Administrator ASEBA–Web (0)
If one of your informants has forgotten their password, you can reset it by clicking on the informan [More]

How do I change or reset a user's password? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To change a user's password (only a [More]

How do I search for an assessed person? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network.Under the Directorie [More]

How do I import data from ADM into ASEBA-PC and Aseba-Web?

22. October 2019 Administrator ADM, ASEBA–PC, ASEBA–Web (0)
Data can be imported into ASEBA-Web. Data can be downloaded and imported into ASEBA-Web from ADM (As [More]

How many e-units does it cost to send a form electronically?

22. October 2019 Administrator ASEBA–Web (0)
ASEBA-Web will charge two e-units per evaluation: 1 e-unit to create the form and 1 e-unit to score. [More]

How do I download the profile and narrative report? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To download your profile and narrat [More]

Informant e-mails are not being sent from ASEBA-Web

22. October 2019 Administrator ASEBA–Web (0)
AOL and Yahoo do not allow third parties like ASEBA to send e-mail using their domain names. If your [More]

How do I add, edit, delete or move a directory or subdirectory? (PC and Web)

22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC and ASEBA-Web.
To add a new directory, click on th [More]

How does ASEBA-Web pricing work?

22. October 2019 Administrator ASEBA–Web (0)
The information in this answer is subject to change. For up-to-date information on pricing, see the [More]

How many e-units have I used and purchased?

22. October 2019 Administrator ASEBA–Web (0)
To view your e-unit balance, you need to be an administrator. From within the program, please c [More]

Can I get e-units back if the informant doesn’t fill out the form?

22. October 2019 Administrator ASEBA–Web (0)
If the status of the form is "New", and you delete the form, your e-units will be credited back to y [More]

How do I back up my ASEBA database? (PC, Web, Network)

22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0)
**Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network. (For ASEBA-Net [More]
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Categories

  • ADM (2)
  • ASEBA–Network (20)
  • ASEBA–PC (51)
  • ASEBA–Web (61)
  • Forms (8)
  • General (28)
  • Profiles (4)
  • Progress & Outcomes App (P&O) (5)

Vital Information

  • ASEBA-Network Troubleshooting Guide
  • ASEBA-Web Troubleshooting Guide
  • Which version of the software should I get?

Useful Links

  • ASEBA-Web & ASEBA-PC Quick Start Guide
  • ASEBA Store
  • ASEBA YouTube Channel
  • ASEBA-PC Procedures
  • ASEBA-Web Procedures
  • ASEBA Catalog

Recent Posts

  • How to Fix Missing Data Error in Any Form
  • Is my username and password for the Aseba Store website the same as for Aseba-Web username and password?
  • Youth Self Report, Adult Self Report Not in Drop-Down List to Add to Assessed Person
  • How to Create a Chi-Square Report in Progress & Outcomes (P&O) App
  • How to Create an ANOVA Report in Progress & Outcomes (P&O) App

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