On ASEBA-PC, I have multiple layered windows and the program windows jump around 22. October 2019 Administrator ASEBA–PC (0) ASEBA-PC needs to have the display properties at 100%. If it is higher, windows will layer upon them [More]
How do I reset a forgotten administrator password on ASEBA-Network? 22. October 2019 Administrator ASEBA–Network (0) If you have lost all of your administrator passwords, please contact ASEBA Tech Support. With your p [More]
How do I create administrators and regular users? (PC and Web) 22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0) **Please note, this will be the same for ASEBA-PC and ASEBA-Web.1. Once logged into ASEBA-PC o [More]
I just purchased ASEBA-Web and I don’t know what the account is 22. October 2019 Administrator ASEBA–Web (0) If you have just purchased ASEBA-Web, you will have received an email stating that you wil [More]
I forgot my ASEBA-Web password; how do I reset it? 22. October 2019 Administrator ASEBA–Web (0) There are 2 ways to reset your ASEBA-Web password:1. Click the "I forgot my password" link on the s [More]
How do I run a cross-informant report? (PC and Web) 22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0) **Please note, this will be the same for ASEBA-PC and ASEBA-Web.1. Click the assessed person on the [More]
How can I use Windows Authentication (Integrated Security) for ASEBA-Network? 22. October 2019 Administrator ASEBA–Network (0) Your organization may prefer to use Active Directory logins to access SQL Server rather than SQL log [More]
Will anti-virus software affect ASEBA-PC? 22. October 2019 Administrator ASEBA–PC (0) Anti-virus could cause problems with your ASEBA-PC program. Please be sure to add the following file [More]
How can I get a more detailed error using Developer Tools? 22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0) Using Developer Tools will help get detailed information about an error received in ASEBA-PC, ASEBA- [More]
I'm getting an error stating that "an item with the same key has already been added" 22. October 2019 Administrator ASEBA–PC (0) This error may occur when trying to download (and back up) an ASEBA transfer file after importing di [More]
How do I score or view a report? (PC and Web) 22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0) **Please note, this will be the same for ASEBA-PC and ASEBA-Web.To score or view a report, please c [More]
How do I add a form? (PC and Web) 22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0) **Please note, this will be the same for ASEBA-PC and ASEBA-Web.To add a form, you must first add t [More]
How do I merge two assessed persons? (PC and Web) 22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0) **Please note, this will be the same for ASEBA-PC and ASEBA-Web.If you have added the same assessed [More]
How do I add an assessed person? (PC and Web) 22. October 2019 Administrator ASEBA–PC, ASEBA–Web (0) **Please note, this will be the same for ASEBA-PC and ASEBA-Web.To add an assessed person, click on [More]
How can I avoid storing PHI on a workstation with ASEBA-PC? 22. October 2019 Administrator ASEBA–PC (0) The following workflow could be used:Key-enter the assessment in ASEBA-PC without entering the pat [More]
Where can I find forms recently completed by informants? 22. October 2019 Administrator ASEBA–Web (0) Once you are logged into ASEBA-Web, please click on Root in the left side pane, then click on the dr [More]
How can I launch the ASEBA-PC HostServer process to get detailed error messages? 22. October 2019 Administrator ASEBA–PC (0) Rename the ASEBA-PC 2015 v1 directory to not include any spaces, for example to "ASEBA-PC2015v1"Fr [More]
What port does ASEBA-PC run on? 22. October 2019 Administrator ASEBA–PC (0) The default port is 8000. If this port is in use, the program will automatically choose a different [More]
Clicking Key-Entry in ASEBA-Network produces an error or hangs 22. October 2019 Administrator ASEBA–Network (0) Upon clicking key entry, the server sends HTTP traffic to itself. Please check your server's securit [More]
Cannot attach databases due to "access denied" errors 22. October 2019 Administrator ASEBA–Network (0) Make sure you are running SQL Management Studio as an administrator. You can do this by right-clicki [More]
What training do I need to use the ASEBA forms? 22. October 2019 Administrator General (0) Qualifications for AdministrationOur forms are designed to be self-explanatory. No special qualific [More]
The account administrator left; how can I change the email for an account? 22. October 2019 Administrator ASEBA–Web (0) If your account administrator has left the organization and you need to get access to your account, [More]
How do I move an assessed person to a different directory? 22. October 2019 Administrator ASEBA–Network, ASEBA–PC, ASEBA–Web (0) **Please note, this will be the same for ASEBA-PC, ASEBA-Web, and ASEBA-Network.Simply right-click [More]
I get "HTTP Error 500.19 - Internal Server Error" on ASEBA-Network 22. October 2019 Administrator ASEBA–Network (0) You may receive an error sayingThis configuration section cannot be used at this path. This happen [More]
I get a "404 File not Found" error when trying to view videos on ASEBA-Network 22. October 2019 Administrator ASEBA–Network (0) This issue is most likely due to the MIME type not being added in your IIS on the server.Please note [More]
ASEBA-Network installation troubleshooting guide 22. October 2019 Administrator ASEBA–Network (0) 1. Ensure that your machine meets the installation requirements.2. Open SQL Server Management Studi [More]
How do I view the latest log file? 22. October 2019 Administrator ASEBA–PC (0) The log files are stored in the following folder C:\ASEBA\ASEBA-PC 2015 v1\AppThe easiest way to ge [More]
Win32Exception: The network path was not found while establishing a connection to SQL Server 22. October 2019 Administrator ASEBA–Network (0) If you receive the errors "The network path was not found" and "A network-related or instance-specif [More]
Do I have to use the assessed person's name on the form? 22. October 2019 Administrator ASEBA–Web (0) If you wish to NOT use the child's name, you can leave that field blank. If you do this, the sy [More]
Error when attaching databases 22. October 2019 Administrator ASEBA–Network (0) If you see an error while attaching a database, please close out of SQL Management Studio.In your p [More]