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How to Resend a Message to an Informant

< 1 min read

Sometimes after you have already sent a message to an informant, you may need to send it again for a number of reasons. You do not need to create a new form and send it, just resend the form.

There are two ways to Send Message To Informant:

The First way:

  1. Click on the Assessed Person in the left column to highlight them.
  2. Click on the form you want to resend to highlight it.
  3. Check to see if the Status of the form still reads “Message Sent to Informant”.
  4. Click on Go To Informant tab in top menu.
  5. Click on the form to highlight it again.
  6. Click on Send Message To Informant tab
  7. Type in the informant’s email if it did not autofill.
  8. Click Send.

The Second way to Send Message To Informant:

  1. Click on the INFORMANTS tab in upper left column.
  2. Click on the Informant to highlight them.
  3. Click on the form to highlight it.
  4. Click on Send Message To Informant.
  5. Type in the informant’s email if it did not autofill.
  6. Click Send.