There are 2 ways to reset your ASEBA-Web password:
1. Click the "I forgot my password" link on the sign-in screen. You should receive an email within 10 minutes with a link you can click to set a new temporary password. You will then be prompted to select a new password that you will enter twice. Please click the following link for a video walkthrough: https://www.youtube.com/watch?v=C-7Mmn7gYn029.
2. Alternatively, you can contact the administrator for your account and they can reset your password for you. They must click the My Account tab at the top of the screen, select Users Management, click on your account information on the left-hand side of the window, un-check "Require Password Reset", and click "Set Password".
If you are the only user of this program and are the administrator, we recommend that you create one or more administrator accounts so you have another way to log into the program without having to call ASEBA to reset your password. To do this, please log into the program, go to My Account, select Users Management, click New, and enter the information in the right column. Please choose Administrator from the dropdown menu under Role. For this second account, you will need a different email address.
To reset your original account password, please log in with the new account credentials you just created, go to My Account, select Users Management, click on your original account, un-check the "Requires Password Reset," and click "Set Password".