I forgot my ASEBA-Web password; how do I reset it?

There are 2 ways to reset your ASEBA-Web password:

1. Click the "I forgot my password" link on the sign-in screen. Put in the email address associated with your account when it was created.  You should receive an email within 10 minutes with a link you can click to set a new temporary password. You will then be prompted to select a new password that you will enter twice. Please click the following link for a video walkthrough: https://www.youtube.com/watch?v=SznSUPHCXb8&t=56s.

2. Alternatively, you can contact the administrator for your account and they can reset your password for you. Administrators must click the Administration tab (ASEBA-Web) or My Account tab (ASEBA-PC and ASEBA-Network) at the top of the screen, select Manage Users (ASEBA-Web) or Users Management (ASEBA-PC and ASEBA-Network), click on your account information on the left-hand side of the window, and click "Set Password".

 

For ASEBA-Web: 

 

For ASEBA-PC and ASEBA-Network: 

 

 

 

If you do not want to be asked to change the password again right after you log in, please click on Request Password Reset and uncheck it and submit then close the window.  Please let all users know their new passwords as the program does not email new password to users.

If you are the only user of this program and are the administrator, we recommend that you create at least 2 administrator accounts so you have another way to log into the program without having to call ASEBA to reset your password (as you can reset the password for the original administrator user with the second administrator user account and vice versa). To do this, please log into the program, go to either Administration Tab or My Account tab, select Manage Users or Users Management, click New, and enter the information in the right column. Please choose Administrator from the dropdown menu under Role. For this second account, you will need a different email address.

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