Technical Support for ASEBA® Software Products
ASEBA-Network™
- How do I score or view a report?
- ASEBA-Network Installation Instructions
- How do I create administrators and regular users?
- How to fix ‘Server Error in “/” Application: Could not load file or assembly “ASEBA.PIe.Customer.ApplicationServices” or one of its dependencies…’ Error
- How ASEBA scoring software handles scoring of forms with incomplete or missing data
- How to Change User Roles
- How to disable a user in ASEBA-PC, ASEBA-Web and ASEBA-Network (Administrators Only)
- Can other assessment procedures – such as play sessions, tests, behavioral observations, and family assessment – be used with the ASEBA forms?
- How do we use ASEBA scoring products for people who identify as non-conforming gender identity?
- The informant has filled out and submitted the form; why won’t the scores show?
- Start a New Assessment wizard for adding Assessed Persons, adding Forms, and Sending A Message to An Informant (ASEBA-Web, ASEBA-Network, ASEBA-PC)
- How to Fix Missing Data Error in Any Form
- I don’t want to verify my data; how do I get around verification?
- Does ASEBA software have DSM-5 oriented scales?
- How do I view assessment comments or open-ended responses?
- What are the installation requirements for ASEBA-Network?
- I’m getting a message on ASEBA-Network stating “must have at least one module enabled, please use the License Manager to add the license keys”
- How do I estimate storage space requirements for ASEBA-Network?
- Where can I find the license agreements? (ASEBA-Web and ASEBA-PC/Network)
- How do I key-enter a form?
- How do I export my database from ASEBA-PC into ASEBA-Web?
- How do I back up my ASEBA database?
- How do I add, edit, delete or move a directory or subdirectory?
- How do I download and print the profile and narrative report?
- How do I import data from ADM into ASEBA-PC and Aseba-Web?
- How do I search for an assessed person? (PC, Web, Network)
- How do I change or reset a user’s password?
- I’m getting an error stating that PROFILE NOT DISPLAYED: More than 20 problem item are missing, Age or Gender are missing, or The scores could not be computed due to missing or invalid data when trying to score a report.
- Where can I find a user guide or procedures manual for ASEBA-PC, ASEBA-Network and ASEBA-Web?
- How do I use the auditing tools? (PC and Web)
- How do I add a clinician on a form?
- How do I delete an informant?
- How do I edit or rename an informant?
- How do I add an informant? (PC and Web)
- How do I reset a forgotten administrator password on ASEBA-Network?
- How do I add a form?
- How do I run a cross-informant report? (PC and Web)
- How do I add an assessed person, add a form (ASEBA-PC, ASEBA-Network,and ASEBA-Web) and send a message to an informant (ASEBA-Web users only)?
- Do I have to use the assessed person’s name on the form?
- How can I use Windows Authentication (Integrated Security) for ASEBA-Network?
- What do I enter for Evaluation ID? (PC, Web, and Network)
- How many computers can I install ASEBA-PC on?
- Error when attaching databases
- I get an Internal Server Error when logging into ASEBA-Network
- How many e-units do I have?
- How do I rename, edit or delete an assessed person? (PC and Web)
- How do I move (add, delete, edit) a directory? (PC, Network and Web)
- How do I move an assessed person to a different directory?
- Clicking Key-Entry in ASEBA-Network produces an error or hangs
- Can I have multiple pages open at once? (PC and Web)
- Can I use the keypad or number-pad to enter data? (PC and Web)
- How does software for “electronic delivery” come to me?
- ASEBA-Network Troubleshooting Guide
- Are the ASEBA instruments valid for children with Down Syndrome?