Technical Support for ASEBA® Software Products
ASEBA-PC™
- How do I add a clinician on a form for ASEBA-PC or ASEBA-Network?
- How do I score or view a report?
- How do I create administrators and regular users?
- How to Export Data from ASEBA-PC
- How to Install ASEBA-PC, Add ASEBA age modules and How to Reset your ASEBA-PC password
- I can’t find my CD, where can I find my ASEBA-PC serial number?
- Internal Server Error – Regional Fix
- How ASEBA scoring software handles scoring of forms with incomplete or missing data
- How to Change User Roles
- How to disable a user in ASEBA-PC, ASEBA-Web and ASEBA-Network (Administrators Only)
- How to Add Serial numbers (age modules) to ASEBA-PC Program
- Can other assessment procedures – such as play sessions, tests, behavioral observations, and family assessment – be used with the ASEBA forms?
- How do we use ASEBA scoring products for people who identify as non-conforming gender identity?
- Check to see if Your Data is Valid Error
- The informant has filled out and submitted the form; why won’t the scores show?
- Start a New Assessment wizard for adding Assessed Persons, adding Forms, and Sending A Message to An Informant (ASEBA-Web, ASEBA-Network, ASEBA-PC)
- How to Fix Missing Data Error in Any Form
- I don’t want to verify my data; how do I get around verification?
- Does ASEBA software have DSM-5 oriented scales?
- How do I view assessment comments or open-ended responses?
- Where can I find the license agreements? (ASEBA-Web and ASEBA-PC/Network)
- How do I key-enter a form?
- How do I change the look of ASEBA-Web or ASEBA-PC?
- How do I export my database from ASEBA-PC into ASEBA-Web?
- How do I back up my ASEBA database?
- How do I add, edit, delete or move a directory or subdirectory?
- How do I download and print the profile and narrative report?
- How do I import data from ADM into ASEBA-PC and Aseba-Web?
- How do I search for an assessed person? (PC, Web, Network)
- I get an “invalid credentials” error message when signing into ASEBA-PC
- How do I change or reset a user’s password?
- I’m getting an error stating that PROFILE NOT DISPLAYED: More than 20 problem item are missing, Age or Gender are missing, or The scores could not be computed due to missing or invalid data when trying to score a report.
- Where can I find a user guide or procedures manual for ASEBA-PC, ASEBA-Network and ASEBA-Web?
- How do I use the auditing tools? (PC and Web)
- How do I delete an informant?
- How do I edit or rename an informant?
- How do I add an informant? (PC and Web)
- Can I move ASEBA-PC to a new computer?
- I just bought ASEBA-PC; how do I log in?
- What version of ASEBA-PC do I have?
- How do I add age modules to ASEBA-PC?
- I forgot my ASEBA-PC password; how do I reset it?
- How do I add a form?
- How do I run a cross-informant report? (PC and Web)
- How do I add an assessed person, add a form (ASEBA-PC, ASEBA-Network,and ASEBA-Web) and send a message to an informant (ASEBA-Web users only)?
- Do I have to use the assessed person’s name on the form?
- What do I enter for Evaluation ID? (PC, Web, and Network)
- How many computers can I install ASEBA-PC on?
- How many e-units do I have?
- How do I rename, edit or delete an assessed person? (PC and Web)
- How do I move (add, delete, edit) a directory? (PC, Network and Web)
- How do I view the latest log file?
- How do I move an assessed person to a different directory?
- What port does ASEBA-PC run on?
- Can I have multiple pages open at once? (PC and Web)
- Can I use the keypad or number-pad to enter data? (PC and Web)
- How does software for “electronic delivery” come to me?
- Are the ASEBA instruments valid for children with Down Syndrome?