How is item 100 figured in the total score?

Answer:  If the respondent enters on item 100 a problem that is not clearly covered by another item, obtain the Total Problems score by adding the 1 or 2 scored by the respondent to the sum of 1s and 2s for all other items.  If the respondent enters more than one additional problem, count only the problem that received the highest score.  For example, if a respondent circles 1 for one problem in item 100 and circles 2 for another problem in item 100, add 2 to the Total Problems score.  (Adding a maximum of 2 points for item 100 is intended to limit the amount of variance contributed by problems that are not stated for other respondents to rate.) 

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